This document outlines the privacy policies related to the use of the Livevibe. Livevibe is a fleet management platform used by Home Renov for collecting and creating event data.
This document aims to increase transparency about the information that is being collected by Livevibe and how that data is processed.
This Policy sets out the following:
Definitions
The Provider/We/Us/Livevibe – Home Renov as Livevibe is the provider of the service
The Client/You/The User – The users of the Livevibe service. This includes any individual that uses the Livevibe service, has access to Livevibe data or visits the Livevibe website.
We also collect information that you provide to us in connection with the use of our Services. Livevibe acknowledge your ownership rights in the information that you provide. Livevibe may use cookies to automatically collect information about your use of our websites. We may collect information that is related to you but that does not personally identify you, such as your computer’s operating system, browser, and information regarding your use of and activities on our websites or applications.
We use data hosting service providers in Europe to host the information it collects, and use technical measures to secure The User’s data. For more information on where we store personal data then contact us at support@homerenowithlove.com.
Livevibe will adhere to the following obligations under GDPR law:-
The User shall implement reasonable safeguards to prevent unauthorized access to, use of, or disclosure of the disclosing party’s Data.
All identifiable personal data is purged after 4 years unless it is still required under legislation. We own the information that is collected in its aggregate and anonymized form and we reserve the right to use such aggregate, anonymized information without restriction.
Livevibe compiles, stores and uses aggregated data and system usage information to monitor and improve the Products and for the creation of new products. This aggregated data is no longer associated with a device or an individual and as such is not Individual Event Data. We will not attempt to disaggregate the data or re-associate it with a device or individual without The User’s consent or unless legally compelled to do so or unless required for safety or troubleshooting purposes.
We may share certain data with third parties in an anonymized form, provided that such data is indeed anonymized according to the highest standards of anonymization set by the relevant national and EU data protection authorities.
Livevibe follows strict security procedures in the storage and disclosure of personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information so that they can be securely transferred over the Internet.
The User is solely responsible for keeping all user identifications and passwords ( “Login Credentials”) secure. If The User believes the security of their Login Credentials has been compromised, or The User suspects unauthorized use, The User will promptly notify Livevibe. Livevibe will be entitled to treat all communications, instructions and transactions as authorized by The User if their Login Credentials are used unless The User has notified Livevibe of compromise or unauthorized use of their Login Credentials. If Livevibe suspect’s, in their reasonable opinion, fraudulent or unauthorized activity on The User’s account, Livevibe reserves the right to terminate or suspend The User’s access to Home Renov’s website or any applicable services or both and will use reasonable efforts to contact The User.
As a data controller, The User is liable for its compliance with the GDPR Data Protection law which imposes the following duties upon data controllers:
There are 9 such criteria for legitimate data processing, namely:
The User also has the obligation to ensure that the data is only accessed for one of the 9 legitimate processing reasons specified above. The User must limit the exposure of personal data to what is relevant, adequate, and absolutely necessary for carrying out the purpose for which the data is processed.
We have provided a mechanism for setting up role-based access controls. The User has the responsibility of setting these roles so it limits the exposure of personal data among their users to only what is required to successfully accomplish a given task. The level of visibility can be constrained per user based on events identifiers.
We may use cookies to automatically collect information about your use of our websites.
A “cookie” is a text file that is sent from a web server to your browser and stored on your computer’s hard drive or mobile device. Thereafter, when you visit that website, a message is sent back to the web server by the browser accessing the website, and this information about your activities is stored in the cookie.
Use of cookies allows Livevibe to provide a higher quality, more relevant, customer experience.
The information collected in cookies (e.g., the web pages you visit on the website and navigation patterns, the date and time of your visit, the number of links you click within the site, the functions you use on the site, the databases you view and the searches you request on the site, the data you save on, or download from, the site, the websites you visited immediately before and after visiting the site, and when you open our e-mails or click on any of their links) is used and analyzed to improve our service to you and to personalize your web-browsing experience by providing Livevibe with a better understanding of your interests and requirements regarding our websites and applications.
Use of cookies may also allow us to automate entry into password-protected portions of our website so that you will not need to re-enter your password each time you visit such website.
Cookies alone do not personally identify you; they are designed to recognize your web browser. However, if you have provided us with personal information, such as through completion of a web form, cookies may be linked to your personal information, such as your e-mail address or password.
Livevibe uses cookies that are session-based and persistent-cookies.
Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer.
Persistent cookies remain on your computer after you close your browser or turn off your computer.
You have the ability to accept or decline cookies by modifying the settings in your browser.
For more information about how to manage cookies in your web browser, see www.aboutcookies.org .
Please note that if you disable your web browser’s ability to accept cookies, you may not be able to navigate Livevibe websites, and you may not be able to successfully use the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will place cookies when you log on to our websites.
Under certain circumstances, by law The User and Data Subject have the right to:
If you want to exercise any of these rights, then please email us at dataprotection@Livevibe.com
The user/data subject will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if the request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Livevibe may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.